DISTANCE SALES AGREEMENT

ARTICLE 1. PARTIES TO THE AGREEMENT
SELLER: Şule Gülen (Clossue) - Merkez mah. Hasat sk. Kamara No: 52 İç Kapı No: 1 Şişli, Istanbul - Tax no: 4170595224 - info@clossue.com
BUYER: Customer

ARTICLE 2. SUBJECT OF THE AGREEMENT
The subject of this agreement is to determine the rights and obligations of the parties in accordance with the Law No. 4077 on the Protection of Consumers and the Regulation on the Principles and Procedures for the Implementation of Distance Contracts, regarding the sale and delivery of the goods/services ordered electronically by the Buyer from the Seller's website www.clossue.com, which have the qualifications mentioned in the agreement and whose sales price is stated in the agreement. The Buyer accepts and declares, in accordance with the provisions of this agreement, that they have knowledge of the basic characteristics, sales price, payment method, delivery conditions, etc. of the goods/services subject to sale, all preliminary information related to the goods/services subject to sale, and the right of "withdrawal", that they have confirmed this preliminary information electronically, and that they subsequently ordered the goods/services. At the moment the order is placed, the BUYER is deemed to have accepted all the terms of this agreement.

ARTICLE 3. DELIVERY OF THE GOODS/SERVICES, PLACE OF PERFORMANCE OF THE AGREEMENT AND DELIVERY METHOD
The goods/services will be delivered to .... at the address .... requested by the buyer for delivery.

ARTICLE 4. DELIVERY COSTS AND PERFORMANCE
Delivery costs belong to the buyer. If the Seller declares on the website that the delivery fee will be covered by the Seller for purchases exceeding the advertised amount or that free delivery will be made within the campaign, the delivery cost belongs to the Seller. Delivery is made as soon as possible after the stock is available and the price of the goods is credited to the seller's account. If, for any reason, the price of the goods/services is not paid or is canceled in the bank records, the seller is deemed to be relieved of the obligation to deliver the goods/services.

ARTICLE 5. BUYER'S STATEMENTS AND COMMITMENTS
The Buyer shall inspect the goods/services subject to the contract before receiving them; he shall not accept damaged or defective goods/services such as crushed, broken, torn packaging, etc., from the cargo company. The received goods/services shall be deemed to be undamaged and sound. After delivery, the responsibility for the careful protection of the goods/services belongs to the buyer. If the relevant bank or financial institution does not pay the price of the goods/services to the seller due to the unfair or unlawful use of the credit card belonging to the buyer by unauthorized persons after the delivery of the goods/services, due to no fault of the buyer, the Buyer is obliged to send the goods/services to the seller within 3 (three) days, provided that they have been delivered to him. In this case, the delivery costs belong to the buyer.

ARTICLE 6. SELLER'S STATEMENTS AND COMMITMENTS
The seller is responsible for delivering the goods/services subject to the contract in sound, complete condition, in accordance with the specifications stated in the order, and with warranty certificates and user manuals, if any. If the goods/services subject to the contract are to be delivered to a person/organization other than the buyer, the seller cannot be held responsible for the failure of the person/organization to accept the delivery. If the seller believes that the performance of the goods/services has become impossible, he shall notify the buyer before the performance period of the contract expires. The paid amount and any documents shall be refunded within 10 (ten) days.

ARTICLE 7. CHARACTERISTICS OF THE GOODS/SERVICES SUBJECT TO THE AGREEMENT
The type and nature of the goods/services, quantity, brand/model, color, and sales price including all taxes are as stated in the product/service promotion page on the website www.clossue.com and on the invoice, which is an integral part of this agreement.

ARTICLE 8. CASH PRICE OF THE GOODS/SERVICES
The cash price of the goods/services is available in the invoice content sent to the customer along with the product.

ARTICLE 9. PAYMENT PLAN
If the buyer makes purchases with a credit card and in installments, the installment method chosen from the website is valid. In installment transactions, the relevant provisions of the agreement signed between the buyer and the card-issuing bank are valid. The credit card payment date is determined by the terms of the agreement between the bank and the buyer. The buyer can also track the number of installments and payments from the account statement sent by the bank.

ARTICLE 10. RIGHT OF WITHDRAWAL
In case you experience a problem with the product, you can request a return within 14 days from the date of delivery to info@clossue.com. The product to be returned must be unused, unwashed, undamaged, and all its tags must be on it. The invoice, box, packaging, and standard accessories, if any, must be included in the return package. After your return request is approved, your payment will be transferred to your account within 7–10 business days using the method you used during the order. Shipping costs belong to the buyer.

ARTICLE 11. DEFAULT AND LEGAL CONSEQUENCES
In the event that the buyer defaults on transactions made with a credit card, the buyer will pay interest within the framework of the credit card agreement made with the card-issuing bank and will be responsible to the bank. In this case, the relevant bank may resort to legal remedies; it may demand the resulting expenses and attorney's fees from the buyer, and in any case, if the buyer defaults on the debt, the buyer agrees to pay the seller's loss and damage incurred due to the delayed performance of the debt.

ARTICLE 12. AUTHORIZED COURT
In disputes that may arise from this agreement, Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade, Consumer Courts above the specified value; in places where these are not available, Civil Courts of First Instance are authorized.