PRIVACY AND SECURITY POLICY

All services provided in our store belong to and are operated by our company Şule Gülen , registered at the address '' Merkez mah. Hasat sk. Kamara no: 52 İç kapi no: 1 Şişli, İstanbul''.

Our company may collect personal data for various purposes. Below, we explain how and in what way personal data is collected and how and in what way it is protected.

Some personal information about members (such as name-surname, company information, telephone, address or e-mail address) is collected by our Store due to the nature of the business by filling out various forms and surveys on our Store or through membership.

Our company may occasionally send campaign information, new product information, and promotional offers to its customers and members. Our members can choose whether or not to receive such information when they sign up. They can then change this choice in the account information section after logging in, or they can submit a notification via the link in the notification email they receive.

Personal information transmitted electronically to our store by our members during the approval process carried out through our store or by e-mail will not be disclosed to third parties except for the purposes and scope determined by the "User Agreement" we have made with our Members.

Our company records and uses the IP addresses of its members to identify system-related issues and to quickly resolve any issues or disputes that may arise regarding the service provided. IP addresses may also be used to generally identify users and gather comprehensive demographic information.

Our company may use the requested information for direct marketing purposes, whether by itself or its collaborators, outside the purposes and scope specified in the Membership Agreement. Personal information may also be used to contact users when necessary. Information requested by our company, information provided by users, or information regarding transactions conducted through our store may be used by our company and its collaborators for various statistical assessments, database creation, and market research purposes, without disclosing the identities of our members, outside the purposes and scope specified in the Membership Agreement.

Our company undertakes to keep confidential information strictly private and confidential, to consider this as a confidentiality obligation, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain or from unauthorized use or disclosure to a third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is not stored in our system in any way.

When you enter the transaction process, there are two things you should pay attention to to ensure you're on a secure site. One of these is a key or lock icon located at the bottom line of your browser. This indicates you're on a secure web page, and all your information is encrypted and protected. This information is used only in connection with the sales process and in accordance with your instructions. Credit card information used during purchases is encrypted using 128-bit SSL (Secure Sockets Layer) and transmitted to the relevant bank for querying, independent of our shopping sites. If the card's availability is confirmed, the transaction continues. Since we cannot view or store any information related to the card, third parties are prevented from accessing this information under any circumstances.

Our company monitors the reliability of payment/invoice/delivery address information for online credit card orders against credit card fraud. Therefore, for customers placing an order on our shopping sites for the first time, the accuracy of their financial and address/phone number must be verified before their order can proceed to the fulfillment and delivery stages. If necessary, we contact the credit card holder or the relevant bank to verify this information. Only you can access and change all the information you provide during registration. By protecting your login information securely, it is impossible for others to access or change your information. For this purpose, 128-bit SSL security is used during registration. This system is an international encryption standard that is impossible to crack. Online shopping sites that offer a hotline or customer service, along with full address and phone numbers, are increasingly popular today. This allows you to obtain detailed information about any questions you may have and gain a more accurate understanding of the reliability of the online shopping service provider. Note: We recommend that online shopping sites include the company's full address and phone number. If you're going to shop, make sure to note the full phone number and address of the store you purchased the product from before making your purchase. If you're unsure, call ahead to confirm. All of our online shopping sites list all of our company's information and location.

EXCEPTIONAL CASES

In the limited circumstances specified below, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy." These are limited in number;

1. To comply with the obligations imposed by the legal rules in force and issued by the competent legal authority such as Laws, Decree Laws, Regulations, etc.;

2. In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our store with the users and to put them into practice;

3. Requesting information about users for the purpose of conducting an investigation or inquiry duly conducted by the competent administrative and judicial authority;

4. Cases where it is necessary to provide information to protect the rights or security of users.

E-MAIL SECURITY

Never include your credit card number or password in any emails you send to our store's Customer Service team regarding any order. Information contained in emails can be viewed by third parties. Our company cannot guarantee the security of information transmitted through your emails under any circumstances.

BROWSER COOKIES

Our company may obtain information about visitors to our store and their use of the website using a technical communication file (cookie). These technical communication files are small text files that a website sends to a user's browser to be stored in the main memory. Technical communication files facilitate internet use by storing site status and preferences.

A technical communication file helps us gather statistical information about how many people visit the site, the purpose of each visit, how many times they visit, and how long they stay on the site. It also helps us dynamically generate advertising and content from user-specific user pages. A technical communication file is not designed to collect data or any other personal information from your main memory or email address. Most browsers are initially designed to accept technical communication files, but users can adjust their settings to either suppress the technical communication file or to receive a notification when it is sent.

Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site, sending an e-mail to users, or publishing it on the site. If the provisions of the Privacy Policy change, they will become effective on the date of publication.

For any questions or suggestions regarding our privacy policy, please contact info@clossue.com You can send an e-mail to the address.