You can request a return for Clossue Collection products within 7 days of delivery by emailing info@clossue.com. The returned product must be unused, unwashed, undamaged, and with all tags intact. The invoice, box, packaging, and any standard accessories must be included in the return package.

Once your return request is approved, your payment will be refunded within 7-14 business days using the same method you used to make the order. Clossue Collection products cannot be exchanged. Shipping costs are the buyer's responsibility.

Vintage & Secondhand Products
With the exception of the Clossue Collection, all other products on our site are second-hand/vintage, and only one of each item is available. Therefore, while returns are not possible, you can still exchange clothing items.

Please review the Returns and Exchanges page for details.